Zoom-fatigue of civil servants in the system of postgraduate education

  •  S. E. Zelinskiy Doctor of Science in Public Administration, Associate Professor, Director of Regional Center for Advanced Training of the Kirovograd Region http://orcid.org/0000-0002-9737-0643
Keywords: Zoom fatigue, ZEF scale, exhaustion, emotional fatigue, motivational fatigue, visual fatigue, social fatigue, postgraduate education, videoconference.

Abstract

Due to the COVID-19 pandemic, which spread to all countries of the world in early 2020, humanity has translated its communication into video conferencing, and billions of people have quickly mastered the relevant programs and web services. In less than a year, many people have integrated Zoom into their activities and social lives with little difficulty, and features such as screen sharing have become critical tools for peopleʼs lives. The massive COVID-19 pandemic shift from physical to digital interaction has raised concerns about the psychological effects of «scaling fatigue» related to the feeling of fatigue associated with the use of video conferencing.

The purpose of the article is to investigate how the use of the Zoom-learning format affects the exhaustion and fatigue of public servants in Ukraine.

The scientific novelty is to study of fatigue on the scale of exhaustion and fatigue – Zoom Exhaustion & Fatigue Scale (ZEF-scale), which allows you to get an assessment of Zoom-fatigue, consisting of five assessments (emotional, visual, social, motivational and general fatigue) when using the Zoom platform. Based on the simplified ZEF scale of exhaustion and fatigue developed by the author, and conducting an online rapid survey of students of postgraduate education (training) for civil servants, practical results of the use of videoconferencing were obtained.

Conclusions. Almost half of the official respondents have an average fatigue rate, and only 17.8 % of respondents have high Zoom fatigue rates. This suggests that in the system of postgraduate education Zoom-fatigue for 80 % is not so critical. Only every fifth or sixth civil servant in the postgraduate education system is prone to high levels of components and general Zoom fatigue.

References

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References:
1. Wolf, C. R. (2020). Virtual platforms are helpful tools but can add to our stress. IPsychology Today. May 14, 2020. URL: https://www.psychologytoday.com/us/blog/the-desk-the-mental-health-lawyer/202005/virtual-platforms-are-helpful-tools-can-add-our-stress (Last accessed: 29.01.2022).
2. Sacasas, L. M. (2021). A Theory of Zoom Fatigue. The Convivial Society: Dispatch, no. 5. URL: https://theconvivialsociety.substack.com/p/a-theory-of-zoom-fatigue?fbclid=IwAR1PrdApdkOI513um4XUt3SG_ GxWn6OVCSCP7K4NlA2JVjYe6xZYxcoEhi8 (Last accessed: 29.01.2022).
3. Lee, J. (2020). A Neuropsychological Exploration of Zoom Fatigue. November 17, 2020. URL: https://www.psychiatrictimes.com/view/psychological-exploration-zoom-fatigue (Last accessed: 29.01.2022).
4. Johnson, R. (2020). Why zoom meetings are so dissatisfying. The Economist. May 16, 2020. URL: https://www.economist.com/books-and-arts/2020/05/16/why-zoom-meetings-are-so-dissatisfying (Last accessed: 29.01.2022).
5. Ramachandran, V. (2021). Stanford researchers identify four causes for «Zoom fatigue» and their simple fixes. URL: https://news.stanford.edu/2021/02/23/four-causes-zoom-fatigue-solutions/ (Last accessed: 29.01.2022).
6. von Grunau M., Anston, C. (1995). The detection of gaze direction: a stare-in-the-crowd effect. Perception, 24(11), 1297–1313.
7. Mason, M. F., Hood, B. M., Macrae, C. N. (2004). Look into my eyes: gaze direction and person memory. Memory, 12, 637–643.
8. Nadler, R. (2020). Understanding «Zoom fatigue»: Theorizing spatial dynamics as third skins in computer-mediated communication. In: Computers and Composition, 58.
9. Fauville, Geraldine and Luo, Mufan and Queiroz, Anna C. M. and Bailenson, Jeremy N. and Hancock, Jeff. (2021). Nonverbal Mechanisms Predict Zoom Fatigue and Explain Why Women Experience Higher Levels than Men (April 5, 2021). URL: https://www.researchgate.net/publication/350899855_Nonverbal_Mechanisms_Predict_Zoom_Fatigue_and_Explain_Why_Women_Experience_Higher_Levels_than_Men (Last accessed: 29.01.2022).
10. Wiederhold, B. K. (2020). Connecting through Technology during the Coronavirus Disease 2019 Pandemic: Avoiding «zoom Fatigue». Cyberpsychol. Behav. Soc. Netw, 23, 437–438.
11. Zelinskyi, S. E. (2020). Onlainove pidvyshchennia kvalifikatsii publichnykh sluzhbovtsiv: sohodennia i perspektyva. Derzhsluzhbovets, 7, 11–16 [in Ukrainian].

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Published
2022-05-02
How to Cite
Zelinskiy ,  S. E. (2022). Zoom-fatigue of civil servants in the system of postgraduate education . Scientific Papers of the Legislation Institute of the Verkhovna Rada of Ukraine, (2), 95-101. https://doi.org/10.32886/instzak.2022.02.10